1 General

1.1 The Supercheap Auto Trade Program (SCA Trade Program) is a membership program which is owned and operated by Supercheap Auto Pty Ltd (ABN64 085395124) (Supercheap Auto, "SCA", us, we or our) in connection with the supply of goods and services (products) for businesses in Australia including through our website at [trade.supercheapauto.com.au] (the Site).

1.2 These Terms & Conditions are governed by the laws in force in Queensland.

PART A

1.3 Part A of the Terms & Conditions applies to businesses in Australia with an ABN or ACN ("Customers, "you and your).

1.4 These Terms & Conditions set out the conditions on which we offer the SCA Trade Program, and they apply to each Customer. If you join the SCA Trade Program, you agree to these Terms & Conditions. You should read both these Terms & Conditions and our Privacy Policy carefully.

2 Joining the SCA Trade Program

2.1 To join the SCA Trade Program, you must:

(a) hold an ACN or ABN and, if you are an individual with an ABN, you must be at least 18 years old; and

(b) be able to meet the annual minimum spend on business purchases via your Supercheap Auto Trade account (see clause 6.1 for more information);

2.2 Team members of Super Retail Group Limited (ABN 81 108 676 204) and its subsidiaries are not eligible to join the SCA Trade Program.

2.3 To register for the SCA Trade Program, you must provide:

(a) certain information (such as the Customers business name, current registered ABN or ACN, registered company address, contact number and business industry classification); and

(b) details of the nominated account manager (who must be at least 18 years old), including the individuals name and a unique email address that is not registered with any other SCA Trade Program account.

You (or your nominated account manager) must tell us as soon as possible if these details change. We are not responsible for any loss of SCA Trade Program benefits arising from you not notifying us of any change in your details.

2.4 A Customer may only have one registered SCA Trade Program account and the account is non-transferable.

2.5 We have the right to refuse you registration to the SCA Trade Program for any reason.

3 Setting up a Company Team

3.1 You can add an employee, contractor or other individual associated with your business to be linked to your SCA Trade Program account (your Company Team) as an authorised user as follows:

(a) you request that we link the individual to your SCA Trade Program account as an authorised user and provide us with the individuals email address; and

(b) the individual accepts an invitation from us to become an authorised user of your SCA Trade Program account.

More information about how to add an authorised user can be found in our Help Centre.

3.2 If you add an authorised user whose email address is not linked to your email domain, you agree and represent that you have the written consent of that person for you to provide us with their email address and for us to send them an email inviting them to join your SCA Trade Program account as an authorised user.

3.3 You may at any time and upon notice to SCA:

(a) elect whether an authorised user may access the SCA Trade Discount, and, if we have extended credit to the Customer, have visibility of any credit balance and/or the ability to place orders that qualify for deferred payment terms; and

(b) unlink an authorised user.

3.4 You agree that:

(a) you are solely responsible for any decision to link an authorised user to your SCA Trade Program account;

(b) you are responsible and liable for any use of your SCA Trade Discount or 30 Day Credit (as applicable) by a person using the account details of (including an Account Card issued to) an authorised user, except to the extent that you have notified SCA that the authorised user is no longer authorised to use of your SCA Trade Discount or 30 Day Credit account (as applicable) or has been delinked;

(c) SCA may disclose your Company Team names, email addresses and business details and your available credit to authorised user in your Company Team; and

(d) you will not use or disclose information about your Company Team disclosed to you by SCA for purposes other than your participation in the SCA Trade Program.

3.5 We may ask the account manager or an authorised user to provide certain information (such as their name, phone number, Customers ABN or ACN and email address) to verify their identity before undertaking activities associated with your SCA Trade Program account.

3.6 If the same email address is used to register a Supercheap Auto Club membership and a SCA Trade Program account, a transaction may only be registered in relation to Supercheap Auto Club membership or the SCA Trade Program account.

4 Benefits of joining the SCA Trade Program

4.1 As the holder of an SCA Trade Program account you get access to various benefits including:

4.2 Account Card. We may issue the account manager and each authorised user with a physical and/or digital Account Card. Each Account Card will remain our property. The Account Card is not a credit or a payment card. The Account Card can only be used in our stores in Australia, on the Site or via the SCA Trade Hotline. We may replace any lost Account Card at our discretion. You must notify us immediately if an Account Card is stolen or lost. We are not liable for any delay in replacing an Account Card.

4.3 You are responsible for the use of Account Cards by your account manager and authorised users, including:

(a) the safe keeping of Account Cards;

(b) any use of the Account Card by anyone other than a member of the Company Team; and

(c) contacting us at trade@supercheapauto.com.au if you discover any unauthorised activity involving an Account Card.

We will not be liable for any unauthorised use of any Account Card issued to your account manager and Company Team.

4.4 Your Account Cards can only be used by your account manager and Company Team and are not transferable.

5x Trade Discount

5.1 The Trade Discount is a variable, tiered discount system based on your annualised spend (excluding gift cards). The percentage discount on items will vary based on purchase volume, business classification and product type. More information about how the Trade Discount is calculated can be found in our Help Centre.

5.2 The Trade Discount can be accessed on eligible products by:

(a) (for instore purchases) presenting the Account Card at the point of sale;

(b) (for SCA Trade Hotline purchases) verifying the Customers SCA Trade Program account details at the beginning of the transaction; or

(c) (for online purchases) completing the transaction via the Customers account at trade.supercheapauto.com.au .

5.3 The Trade Discount cannot be used:

(a) on products already on sale or for sale at a discounted price below the standard retail price;

(b) on products which are on promotion as multi-buys, bonus buys or combo deals;

(c) in conjunction with coupon offers issued by SCA retail;

(d) on online only offers;

(e) on offers made to select SCA Trade Program account holders only; or

(f) on other products as reasonably determined by SCA from time to time.

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5.4 Rebate Rewards If you are invited to join Rebate Rewards by SCA, you will be eligible to accrue Rebate Rewards. The following terms apply to Rebate Rewards:

(a) Rebate Rewards will only accrue if you are invited by SCA to join Rebate Rewards;

(b) Rebate Rewards accrue on a monthly basis for eligible Rebate Rewards purchases made during that month;

(c) you will not receive Rebate Rewards for a month if you do not pay your account in full and on time as per terms of payment notified to you by SCA;

(d) Rebate Rewards do not include spend on GST, delivery charges, gift cards and tyres; and

(e) Rebate Rewards apply per eligible account. You cannot pool Supercheap Auto Trade accounts to receive a Rebate Reward.

More information about Rebate Rewards can be found in our Help Centre (including details on what purchases are eligible for Rebate Rewards).

6 Your Obligations

6.1 You acknowledge and agree that:

(a) you will ensure a minimum annualised spend of AU$600 (inclusive of GST) (Minimum Spend) is achieved in any given twelve (12) month period in order to maintain your Account Cards;

(b) all information and data provided by you, and all authorised users (including as part of registering for the SCA Trade Program) is true, accurate, complete and up to date; and

(c) you will (and will ensure that your personnel and all authorised users) comply with all relevant laws and any reasonable instructions we give you relating to your participation in the SCA Trade Program (including placement of any order with us).

7 How do Account Communications work?

7.1 Unless an account manager or authorised user has opted out, you agree on behalf of all users of your SCA Trade Program account to us communicating with each user via various channels and media (including email, SMS, phone, mail, app notifications and by advertising on certain websites and social media). We call these messages Account Communications.

7.2 You agree that one of your users can opt out of receiving different types of Account Communications by following the instructions below:

7.3 You agree on behalf of all users of your SCA Trade Program account that if a user unsubscribes from one type of Account Communication that user will continue to receive other types of Account Communications. For example, if a user unsubscribes from receiving customer experience survey emails, that user will still receive marketing emails, product review emails, SMS communications and postal communications unless that user has separately unsubscribed from those types of Account Communications.

7.4 You agree on behalf of all users of your SCA Trade Program account that we may always send certain Account Communications to your account manager and authorised users while you hold an SCA Trade Program account. We call these Transactional Messages. Transactional Messages include messages relating to your participation in the SCA Trade Program (like welcome messages, termination or suspension warning emails), important information relating to products and services (like health and safety recall notices), forgotten passwords and updates to Supercheap Auto Trades terms and conditions and privacy policy. You agree on behalf of all users of your SCA Trade Program account that Transactional Messages will not contain an unsubscribe link. If you do not want any Transactional Messages to be sent to users associated with your SCA Trade Program account, you may terminate your involvement in the SCA Trade Program.

7.5 You agree on behalf of all users of your SCA Trade Program account that, if the same email address linked to your SCA Trade Program account has been used to register the Supercheap Auto Club program (operated pursuant to the Supercheap Auto Club Terms and Conditions), that user will separately receive communications in accordance with the Supercheap Auto Club Terms and Conditions. You agree on behalf of all users of your SCA Trade Program account that if a user unsubscribes from communications relating to the Supercheap Auto Club program or the SCA Trade Program, that user will continue to receive communications relating to the other program to which that user is still subscribed.

7.6 Supercheap Auto uses information about your users (including prior purchases, the way each user interacts with the Site and demographic data) to help Supercheap Auto deliver communications and to display advertisements that Supercheap Auto believe are likely to be of interest. You agree on behalf of all users of your SCA Trade Program account that Supercheap Auto may use machine learning technology for this purpose.

8 Order

8.1 Your account manager and any authorised user authorised by your account manager can order products through the SCA Trade Program in accordance with these terms and conditions.

8.2 Until an order for the purchase of goods has been accepted by SCA either in writing or by conduct, no contract for the supply of goods shall exist between you and SCA. We reserve the right to accept or refuse any order for goods at our discretion on notice to you including (without limitation) if the requested goods are not available, if there is an error in the price or the product description.

8.3 When your account manager or any authorised user orders a product via the SCA Trade Program, you agree to pay us the following fees and charges if we accept your order:

(a) the purchase price of the product;

(b) the delivery fee for the product; and

(c) if applicable, any other fees and charges set out in these terms and conditions.

We will notify you if any additional fees and charges are applicable before you finalise your order.

8.4 Payment for all products in full must be completed at the time the goods are being ordered. When using 30 Day Credit as a payment method, other payment methods cannot be used as joint or split payment transactions. More information about payment can be found in our Help Centre.

8.5 You agree to pay any GST and any other government duties, levies or taxes payable in respect of the goods we supply to you in connection with the SCA Trade Program.

8.6 We reserve the right to alter our prices without notice. Provided however, that where an order has been accepted by us, the price that applied when the order was placed will continue to apply to that order.

9 Cancellation of an order

9.1 Prior to the point when we issue you an invoice of an order, you may cancel all or any part of an order (including orders that we have accepted) by following the instructions in our Help Centre, without any liability to Supercheap Auto for that cancellation. You must provide us with notice of cancellation (including the reason for the cancellation).

9.2 You cannot cancel all or any part of an order after the point when we have issued you an invoice on that order.

9.3 Prior to the dispatch or collection (as applicable) of an order, we may cancel all or any part of an order (including any orders that it has accepted) without any liability to you for that cancellation if:

(a) the requested goods in that order are not available; or

(b) there is an error in the price or the product description in relation to the relevant goods in that order; or

(c) that order has been placed in breach of these terms and conditions.

We will use reasonable endeavours to provide you with reasonable notice of any cancellation by us. You will not be charged for the cancelled order.

10 Risk and Title to Goods

10.1 All goods shall be at your sole risk upon receipt of the goods or from the collection of the goods by you (as applicable).

10.2 All goods (including those delivered to or collected by, as applicable, you) under these Terms and Conditions remain the property of Supercheap Auto until you have paid to Supercheap Auto in full the purchase price for the relevant goods and all other money due to Supercheap Auto in relation to the purchase of the relevant goods.

11 Delivery

11.1 We currently deliver orders to Australian addresses only.

11.2 Where orders are to be delivered, a delivery fee will be payable in addition to the purchase price. Additional delivery fees may be payable where the order is for special, non-stock and/or bespoke items; heavy, bulky and/or awkward items; express or urgent deliveries; or bulk or large quantity orders. If a delivery is re-directed to a courier depot, you will be responsible for additional charges (if any) for re-delivery.

11.3 Delivery time is subject to stock availability and product size. You can track the status of your order at any time online via trade.supercheapauto.com.au or by contacting trade@supercheapauto.com.au during business hours.

12 Returns

12.1 Our Return Policy applies to all orders placed through the SCA Trade Program and is incorporated into these terms and conditions by reference. More information can be found in our Help Centre.

12.2 If an item purchased using 30 Day Credit is returned for a refund, the refund will be refunded back on the 30 Day Credit balance for the full amount of the refund.

13 Limitation of Liability

13.1 To the maximum extent permitted by law, except as expressly set out in these terms and conditions, we:

(a) make no representations or warranties, whether express or implied, in relation to the SCA Trade Program, and any advice or information that is provided to you, your account manager or your authorised users via the SCA Trade Program; and

(b) exclude any liability (whether in contract, tort (including negligence), or otherwise) for any indirect or consequential loss, damage or expense incurred by you or any other user or person in connection with the SCA Trade Program.

13.2 To the extent we are unable by law to exclude any implied condition, representation, warranty or statutory guarantee in relation to (a) your participation in the SCA Trade Program or (b) the supply of any product any these Terms & Conditions that is not of a kind ordinarily acquired for personal, domestic or household use or consumption, we limit our liability (at our option) to the re-supply of the SCA Trade Program, or the products (as applicable), or payment for such re-supply.

13.3 Where permitted by law, we do not warrant or represent the suitability of the products for any purpose.

13.4 To the extent permitted by law, our liability to you for loss or damage of any kind arising out of these terms and conditions is reduced to the extent that you, your account manager or authorised users caused or contributed to the loss or damage.

14 Terminating your Supercheap Auto Trade Account

14.1 You can terminate your SCA Trade Program account at any time by following the instructions in our Help Centre.

14.2 We can terminate your Account Cards, eligibility for Rebate Rewards, or SCA Trade Program account at any time, including if you do not meet the Minimum Spend or if we think you have breached these Terms and Conditions, or are engaging in fraudulent or inappropriate conduct that undermines our legitimate interests.

14.3 Although we try to give you reasonable notice if we intend to terminate your SCA Trade Program account or the SCA Trade Program, sometimes this may not be possible (e.g. if you are fraudulently using your SCA Trade Program account).

14.4 After your SCA Trade Program account or the SCA Trade Program is terminated:

(a) you will be unable to access any of the SCA Trade Program benefits;

(b) you will not be able to log into the Site; and

(c) we will retain the personal information we hold about your personnel and authorised users in accordance with our internal policies, Privacy Policy and legal requirements.

If you have entered into a Credit Agreement with SCA, the termination clauses of that Credit Agreement will apply in addition to this clause.

15 Suspending your SCA Trade Program account or the Supercheap Auto Trade program

15.1 Sometimes we may have to suspend your SCA Trade Program account, parts or all of the SCA Trade Program.

15.2 Although we try to give you reasonable notice if we intend to suspend your SCA Trade Program account or the SCA Trade Program, sometimes this may not be possible (e.g. if we encounter an unexpected tech interruption).

15.3 If we suspend your SCA Trade Program account (for example, because we notice suspicious behaviour with an Account Card or on your account), you will be unable to access any benefits or features of the SCA Trade Program during this period. If we suspend part or all the SCA Trade Program (for example, because we are conducting security maintenance, or experiencing supply issues) you will be unable to access any or all parts of SCA Trade Program that have been suspended during this period. After the suspension period, you will be able to access your SCA Trade Program account in the same manner as before the suspension.

16 Will these Terms and Conditions change?

16.1 We try not to change these Terms & Conditions too often, but sometimes we need to, for example, if the law or our business changes.

16.2 The latest version of these Terms & Conditions will always be available on the Site. If we change the terms significantly or in a way that negatively impacts you, we will notify you via email and/or SMS.

16.3 If you dont agree with the change, you can terminate your SCA Trade Program account by following the instructions in our Help Centre. You accept the latest version of these Terms & Conditions if you continue to use your SCA Trade Program account after we change these terms.

17 Disputes and liability

If you have any concerns or complaints about the SCA Trade Program, you can contact us by following the instructions in our Help Centre. We will use reasonable endeavours to investigate any complaints, but our decisions and chosen resolution will be final.

18 General

Where we give you or your personnel/authorised users notice by email or SMS, you agree that the notice is deemed to have been provided to you on the date of the email or SMS, unless we are notified by your network provider that the notice has not been delivered.

PART B

1 General

1.1 This Part B of the Terms & Conditions applies to an individual (you) who has accepted an invitation from a business in Australia with an ABN or ACN ("Customer) to be linked to that Customers SCA Trade Program account (Company Team).

1.2 This Part B of the Terms & Conditions sets out the conditions on which you will participate in the SCA Trade Program as an authorised user of a Company Team. If you join a Company Team as part of the SCA Trade Program, you agree to this Part B of the Terms & Conditions. You should read both these Terms & Conditions and our Privacy Policy carefully.

2 Joining as an authorised user

2.1 To register as an authorised user of a Company Team, you must provide certain information (including your name, unique email address that is not registered with any other SCA Trade Program account, contact number and business industry classification).

2.2 You must tell us as soon as possible if these details in clause 2.1 change. We are not responsible for any loss of SCA Trade Program benefits arising from you not notifying us of any change in your details.

2.3 You may only be registered as an authorised user of one Company Team at any point in time.

2.4 We have the right to refuse you registration as an authorised user of a Company Team and/or the SCA Trade Program for any reason.

2.5 Team members of Super Retail Group Limited (ABN 81 108 676 204) and its subsidiaries are not eligible to join the SCA Trade Program.

2.6 We may ask you to provide certain information (such as your name, phone number, Customers ABN or ACN and email address) to verify your identity before undertaking any activities associated with your Company Team.

2.7 You acknowledge that your membership of the SCA Trade Program is as an authorised user linked to the Company Team of a Customer and that any purchases or interactions with the SCA Trade Program by you is made on behalf of the Customer.

2.8 You agree that, as an authorised user:

(a) your personal information and purchase details will be visible to the Customer and the Customers account manager;

(b) SCA may disclose your personal information and purchase details to the Customer and Customers account manager; and

(c) you will not use or disclose information about the Company Team disclosed to you by SCA for purposes other than your participation in the SCA Trade Program as part of that Company Team.

2.9 You acknowledge that you may request SCA to de-link you from the Company Team and, if applicable, link you to a new Company Team. More information about how to add an authorised user can be found in our Help Centre.

2.10 If we de-link you from the Company Team, Part B of the Terms & Conditions no longer apply and Part C of the Terms & Conditions will apply to you unless and until you are linked to a Company Team associated with a business with an ABN or ACN. At this point Part B of the Terms & Conditions will then re-apply.

3 How do Account Communications work?

3.1 Unless you have opted out, you agree to us communicating with you via various channels and media (including email, SMS, phone, mail, app notifications and by advertising on certain websites and social media). We call these messages Account Communications.

3.2 You agree that you can opt out of receiving different types of Account Communications by following the instructions below:

3.3 You agree that if you unsubscribe from one type of Account Communication that you will continue to receive other types of Account Communications. For example, if you unsubscribe from receiving customer experience survey emails, you will still receive marketing emails, product review emails, SMS communications and postal communications unless you have separately unsubscribed from those types of Account Communications.

3.4 You agree that we may always send certain Account Communications to you while you are an authorised user of a Company Team. We call these Transactional Messages. Transactional Messages include messages relating to your participation in the SCA Trade Program (like welcome messages, termination or suspension warning emails), important information relating to products and services (like health and safety recall notices), forgotten passwords and updates to Supercheap Auto Trades terms and conditions and privacy policy. You agree that Transactional Messages will not contain an unsubscribe link. If you do not want to receive Transactional Messages, you can terminate your involvement in the SCA Trade Program.

3.5 You agree that, if the same email address linked to your SCA Trade Program account has been used to register the Supercheap Auto Club program (operated pursuant to the Supercheap Auto Club Terms and Conditions), you will separately receive communications in accordance with the Supercheap Auto Club Terms and Conditions. You agree that if you unsubscribe from communications relating to the Supercheap Auto Club program or the SCA Trade Program, that you will continue to receive communications relating to the other program to which you are still subscribed.

3.6 Supercheap Auto uses information about you (including prior purchases, the way you interact with the Site and demographic data) to help Supercheap Auto deliver communications and to display advertisements that Supercheap Auto believe are likely to be of interest. You agree that Supercheap Auto may use machine learning technology for this purpose.

PART C

1 General

1.1 This Part C of the Terms & Conditions applies to an individual (you) who does not have an ABN and is no longer linked to the SCA Trade Program account of a business in Australia with an ABN or ACN (Company Team). If you join the SCA Trade Program in your individual capacity, you agree to this Part C of the Terms & Conditions. You should read both these Terms & Conditions and our Privacy Policy carefully.

1.2 If you have previously agreed to Part B of the Terms & Conditions, Part B of the Terms & Conditions no longer apply and Part C of the Terms & Conditions will apply to you unless and until you are linked to a Company Team at which point Part B of the Terms & Conditions will then apply.

1.3 Part A of the Terms & Conditions applies to you subject to the following changes:

(a) all references to you and account-manager in Part A of the Terms & Conditions are deemed to be a reference to you;

(b) clause 2.1(a) in Part A of the Terms & Conditions does not apply (but you must be at least 18 years of age); and

(c) clause 7 of Part A of the Terms & Conditions is replaced with clause 2 below.

2 How do Account Communications work?

2.1 Unless you have opted out, you agree to us communicating with you via various channels and media (including email, SMS, phone, mail, app notifications and by advertising on certain websites and social media). We call these messages Account Communications.

2.2 You agree that you can opt out of receiving different types of Account Communications by following the instructions below:

2.3 You agree that if you unsubscribe from one type of Account Communication that you will continue to receive other types of Account Communications. For example, if you unsubscribe from receiving customer experience survey emails, you will still receive marketing emails, product review emails, SMS communications and postal communications unless you have separately unsubscribed from those types of Account Communications.

2.4 You agree that we may always send certain Account Communications to you while you are part of the SCA Trade Program. We call these Transactional Messages. Transactional Messages include messages relating to your participation in the SCA Trade Program (like welcome messages, termination or suspension warning emails), important information relating to products and services (like health and safety recall notices), forgotten passwords and updates to Supercheap Auto Trades terms and conditions and privacy policy. You agree that Transactional Messages will not contain an unsubscribe link. If you do not want to receive Transactional Messages, you can terminate your involvement in the SCA Trade Program.

2.5 You agree that, if the same email address linked to your SCA Trade Program account has been used to register the Supercheap Auto Club program (operated pursuant to the Supercheap Auto Club Terms and Conditions), you will separately receive communications in accordance with the Supercheap Auto Club Terms and Conditions. You agree that if you unsubscribe from communications relating to the Supercheap Auto Club program or the SCA Trade Program, that you will continue to receive communications relating to the other program to which you are still subscribed.

2.6 Supercheap Auto uses information about you (including prior purchases, the way you interact with the Site and demographic data) to help Supercheap Auto deliver communications and to display advertisements that Supercheap Auto believe are likely to be of interest. You agree that Supercheap Auto may use machine learning technology for this purpose.